VAELOR
Privacy Policy
Last updated: August 29, 2026. Vaelor ("Vaelor", "we", "us") is operated by Caminovia LLC. This policy explains what we collect, why, and your choices. Contact: [email protected].
What we collect
- Account: your name and email, and an encrypted password (or a device passkey for Face ID).
- Training & nutrition data you enter: workouts, sets and loads, readiness check-ins, measurements, goals, food entries and food photos, and any activities you log.
- Apple Health (HealthKit) data you choose to connect: if you connect Apple Health / Apple Watch, we read the HealthKit metrics you authorize (such as sleep, resting heart rate, and steps) to adapt your training. HealthKit data is used only to provide the app's training and recovery features, is never used for advertising or marketing, and is never sold or shared with third parties. We only read what you grant, and you can revoke it anytime in the iOS Health app.
- Basic usage/diagnostic data needed to run the service (e.g., last sign-in, session tokens).
- Subscription & billing data: if you subscribe, our payment processors, Apple (for in-app purchases), Stripe (for web checkout), and RevenueCat (which reconciles subscription status), process your payment. We do not receive or store your full card number. We keep your plan status, tier, renewal date, and a processor reference so we can give you the access you paid for.
How we use it
- To generate and adapt your training and nutrition, log your food and activity, and coach you.
- To secure your account and operate the app.
We do not sell your data, and we do not use Apple Health data for advertising, marketing, or data-mining.
AI processing (important)
To estimate your food, read nutrition labels, build your program, and power the coach, the content you submit, including food photos and the data above, is sent to our AI provider, Anthropic (Claude API), for processing. Per Anthropic's API terms, this data is not used to train their models. It is processed only to return your result.
Where your data lives
Your data is stored on our private server. Food photos are stored privately and served only to you.
How long we keep it
We keep your data for as long as your account is active so the app can coach you over time. When you delete your account, your data and photos are permanently removed from our server; any residual copies in encrypted backups are purged within 30 days.
Security & breach notice
We protect your data with encryption in transit (HTTPS), hashed passwords, access controls, and rate limiting. No system is perfectly secure; if a breach affecting your personal or health data occurs, we will notify affected users and regulators as required by law, including the U.S. FTC Health Breach Notification Rule and applicable state and EU/UK laws.
Your choices & rights
- Delete your account: in the app, open the menu (⋯) → Delete my account. This permanently removes your account, all your data, and your photos from our server.
- Reset your data without deleting the account (menu → Reset everything).
- Export your data (menu → Export my data).
- Apple Health: revoke access anytime in iOS Settings → Health → Vaelor.
- Depending on where you live (e.g., EU/UK GDPR, California CCPA/CPRA, and U.S. consumer-health-data laws such as Washington's My Health My Data Act), you may have rights to access, correct, delete, or port your data, and to opt out of any sale or sharing. We do not sell or share your data. Email us to exercise these rights.
- Legal basis (EU/UK): because fitness and health information is "special category" data under GDPR, we process it on the basis of your explicit consent, which you provide by entering it and by choosing to connect Apple Health. You can withdraw consent at any time by deleting the data or your account.
Children
Vaelor is intended for adults (18+) and is not directed to children. We do not knowingly collect data from anyone under 13; if you believe a child has provided us information, contact us and we will delete it.
Not medical advice
Vaelor is an educational fitness and nutrition tool, not a medical, dietetic, or diagnostic service. See our Terms of Service.
Changes
We may update this policy; material changes will be posted here with a new date.
Caminovia LLC · [email protected] · Back to Vaelor