VAELOR
Terms of Service
Last updated: August 29, 2026. These terms govern your use of Vaelor, operated by Caminovia LLC ("we", "us"). By creating an account or using the app, you agree to them.
Not medical advice
Vaelor is an educational fitness and nutrition tool. It is not medical, dietetic, physical-therapy, or diagnostic advice, and it is not a substitute for a qualified professional. Nutrition estimates (including from photos and labels) are approximate. Any information about training, food, recovery, or health, including any interpretation of information you enter, is for general educational purposes only. Consult a physician before starting or changing any exercise or nutrition program, especially if you are pregnant, trying to conceive, have a medical condition, take medication, or have an injury.
Assumption of risk
Exercise carries inherent risks, including injury. You are responsible for training safely, using appropriate loads and form, and stopping if you feel pain or are unwell. You use Vaelor at your own risk.
Your account
- You must be an adult (18+) to use Vaelor and provide accurate information.
- You are responsible for keeping your login secure.
- You may delete your account and data at any time in the app menu (⋯) → Delete my account.
Acceptable use
Don't misuse the service, attempt to break or overload it, submit unlawful content, or use it to harm others.
AI-generated content
Vaelor uses AI to generate estimates, plans, and coaching. AI output can be imperfect or occasionally wrong; treat it as guidance, verify important numbers, and apply your own judgment.
Subscriptions & billing
Vaelor offers a single auto-renewing membership, billed monthly or annually. New members may start a free trial (its length is shown in the app before you buy); if you don't cancel before it ends, your membership begins automatically at the price shown to you in the app.
- Auto-renewal: Your subscription renews automatically at the end of each billing period unless you cancel at least 24 hours before the period ends. Your payment method is charged for renewal within the 24 hours before the current period ends.
- Manage or cancel: If you subscribed through Apple, manage or cancel anytime in iOS Settings → your name → Subscriptions. If you subscribed on the web, manage or cancel from the app or by emailing us. Canceling stops future renewals; you keep access until the end of the period you've paid for.
- Prices & changes: Current prices are shown in the app before you buy and may vary by region and change over time. We'll give notice of any change; material increases require your consent as required by the app store or applicable law.
- Free trial: One free trial per user; a trial may be unavailable if you've used one before. Any unused portion of a trial is forfeited when you purchase a subscription.
- Founding & grandfathered pricing: Any founding-member or early-access rate applies as described at the time of purchase and, where stated, stays locked for as long as your subscription remains active.
- Metered features: Some AI features (such as food-photo scans) have monthly limits on lower tiers, shown in the app. "Unlimited" plans are subject to reasonable fair-use limits to prevent abuse.
Refunds
- Apple purchases: Purchases made through the App Store are refunded by Apple under Apple's policies (reportaproblem.apple.com); we cannot issue those refunds directly.
- Web purchases & our guarantee: For annual plans purchased on the web, we offer a 30-day money-back guarantee, email us within 30 days of the charge for a full refund. Monthly web plans are non-refundable once the period starts, but you can cancel anytime to stop future renewals.
Disclaimers & limitation of liability
The service is provided "as is" and "as available," without warranties of any kind, including accuracy, fitness for a particular purpose, or uninterrupted availability. To the fullest extent permitted by law, Caminovia LLC will not be liable for any indirect, incidental, or consequential damages, or for any injury, health outcome, or loss arising from your use of Vaelor. Where liability cannot be excluded, it is limited to the amount you paid us in the prior 12 months (which may be zero).
Changes & termination
We may update the service or these terms; continued use means you accept the changes. We may suspend or end access for misuse.
Contact & governing law
Questions: [email protected]. These terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-laws rules.
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